When it comes to serving the underserved, Mission SF FCU is the expert. Mission SF FCU, ($8.6 million; 1,894 members; San Francisco, CA) has been servicing low to moderate-income communities since 1971. About eleven years ago, the credit union incorporated a program for youth called the Youth Credit Union Program (YCUP). The YCUP is California's first ever youth-run credit union program offering kids ages 6-18 leadership, managerial, and job development skills.

The program focuses on providing employment and educational opportunities to the youth that live in under-served communities surrounding the bay area including the Mission, Excelsior, Bay View, Visitation Valley, and South of Market districts.

Youth of low-income families and mixed ethnicities run and operate the branch office, providing services to other youth members. "YCUP is unique in the sense that it is one of two programs like this in the western United Sates" says Salvador Duran, CEO of Mission SF FCU.

"It is designed to give kids the opportunity to learn fiscal responsibility and how financial institutions operate" he adds. As long as the kids are old enough to count money, they are able to be involved in some of the branch operations. Some of the branch tellers are as young as twelve years in age. The branch manager, usually older (closer to 18) and more experienced, oversees operations and verifies the tellers' work.

Jessica Relaxes after a long day!

If you feel that your organization has used MVi's products innovatively or has an interesting story to share and would like to be included in our Customer Spotlight section of a future newsletter, please email Teri Rosquist or call 1-888-684-6684.

With the new year here, it is is important to remember to set up volumes for 2009 (if you haven't already done so). There are three procedures we suggest to follow that will help to keep your database organized:

1. Create a New DAILY volume. If you are scanning checks and receipts then you should be scanning these into a DAILY volume that is created for each year. The name of the volume should be DAILY2008, DAILY2009, etc. corresponding to the current year.
2. Create a New Receipt volume. If you have RCS (MVI Receipt Capture), then your receipts are stored in a RECEIPT volume. It is suggested that you create a new RECEIPT volume for each year.
3. Create New Folders for each of the months in the new year in the "Daily Work" folder.

Every January, MVi employees attend the Laserfiche Institute Conference. This year's focus was on Laserfiche 8 suite, Workflow, and Quickfields. At the conference, there are classes on each Laserfiche product that are instructed by the Laserfiche development team; they offer classes for beginning and advanced VARs (Value Added Resellers). "I enjoyed a number of classes at this years' Laserfiche conference. The new features in Workflow and Quickfields 8 will open many doors and make our customers' needs easily achievable." Says Alex McBride, MVi support technician.

Aaron Morrison, another MVi support technician, reflects on his experience at the conference. "It is a great way for our technicians to meet the development team and ask them questions directly to see what the future holds for Laserfiche products. I felt like the Laserfiche developers were excellent at giving detailed information on the architecture of Laserfiche 8. It was exciting to learn about the integration enhancements they have made."

The conference also gives MVi an opportunity to meet with key Laserfiche staff to help them establish goals for the year. This year and years past, MVi was recognized as a top VAR at their Winners Circle banquet.

Tyler Robbins, Sr. Accounting Assistant

In December 2008, MVi hired Tyler Robbins to join our company's accounting department. As the Sr. Accounting Assistant, Tyler is responsible for maintenance processing as well as answering customer billing questions. Tyler graduated from the University of Utah with his bachelor's degree in Accounting and brings a strong work ethic to the MVi team. We are excited to have Tyler on board.

Aaron Warnick, Support Specialist

Aaron joined MVi as a Support Specialist in November 2008. He is a great addition to the support team and comes from a background in information technologies. Aaron had previously worked with Brandon Burt, one of our other support specialists, and came highly recommended. Welcome Aaron.

Upcoming Tradeshows:

Visit MVi's booth at some of our upcoming shows:

• CUNA's GAC (Government Affairs Conference), February 22-25, Booth #333
• Mount Diablo Chapter Meeting, March 12
• Utah League of Credit Unions, March 13-14
• Big Valley Conference, March 16-18

A complete list of our 2009 shows will be added to our website shortly at www.mviusa.com/Events.

Conference Reminder:

Don't forget to register for MVi's 2nd Annual Users Conference before it's too late! Register Now. We have many exciting classes and events for everyone. Haven't seen Laserfiche 8 yet? Now is your chance to learn all about what LF8 has to offer including Workflow and Quickfields. We will also be putting more focus on Laser Checks, DCS, Best Practices, and Business Processes.

If you have questions, please feel free to e-mail Lindsey Welker or call 1-888-684-6684.


As always, we enjoy serving you and look forward to another year of helping your organization in it's quest for success.

Sincerely,

Local: 801-277-6686
Toll Free: 888-684-6684
Email: info@mviusa.com
Website: www.MViUSA.com